How do I know that the caregiver is the right one for my dog?
All our Caregivers are required to complete a training on canine handling and safety. This contributed to their success in becoming a professional in the role as a caregiver. At U&Pet we highly encourage clients to rate and review after their service experience. This will allow you to see how satisfied other owners/clients were with […]
Are there different prices for the variety of services that U&Pet offers?
Yes, each individual Caregiver determines the rate they charge for each service they provide. You will be able to search through the marketplace and various profiles to find the best match for you, your budget, and your needs.
Can I leave Caregiver reviews?
Yes, absolutely, reviews are encouraged. We encourage you to be honest about your experience and hope that if there were any issues during the service that you speak directly with the individual who provided the service prior to publishing a review. You will be able to leave a review on the individual’s page that will […]
Who do I contact if I have difficulty with my account?
If you have any difficulty with your account, you can use our contact form or email support@uandpet.net for troubleshooting and one of our pet experts will be in touch with you.
How do I book a service?
To book a service, you will want to look for an individual who provides the service you desire. You may look through the profiles, reading and learning more about each caregiver or driver until you find one that matches your interest. From there, you will seek availability from the caregiver/driver and will coordinate with them […]
How does U&Pet differ from other platforms?
At U&Pet, we pride ourselves in bringing a unique perspective to canine services. We highly value safety and training, and ensure that all our caregivers and transporters have received formal training on how to handle and care for dogs. U&Pet’s mandatory Caregiver certification provides our customers with the ultimate peace of mind, knowing their pets […]