How much can I charge for my services and what are the U&Pet fees?

As a U&Pet Caregiver you have complete control over how much you charge and are able to set your own rates for each service you provide when you create the listing. U&Pet charges a flat fee of 10% of each transaction. Fees are automatically deducted from the client payment, which is collected at the time […]

When will I be charged for a service?

Your card will be charged at the time of booking, similar to booking an airline reservation. The Caregiver has 3 days to accept your booking. If your booking is accepted, U&Pet holds the funds and releases payment to the Caregiver 2 days after your service is complete. If the booking is not accepted, funds are […]

Are payment transactions safe/secure?

Yes. All payment transactions through are platform are secure. Your personal information is never shared or exposed to the Caregiver. Additionally, all data transfers are secured by standard SSL encryption. U&Pet utilizes the leading online payment processor, Stripe, to process credit card transactions — which means we never see your personal billing information either.

How do I pay the Caregiver?

All payments are securely processed through the U&Pet platform. This keep your personal billing information private and protects you from fraud. Never pay for a service with cash or check directly to the Caregiver.